# Custom Shopify work that moves your numbers

> Custom Shopify development, from theme sections to Shopify Functions, Markets, Flow and Klaviyo, with a named lead, for £2,500 a month, ex VAT. Rolling monthly.

**Price:** £2,500 a month, ex VAT · Standard response: One business day · 10% off fixed-price projects

Growth is our Shopify retainer for brands on Shopify Plus or heading there. It costs £2,500 a month, ex VAT, with onboarding included. You get custom theme sections, Shopify Functions, Markets work for the countries you already sell to, Flow automation and Klaviyo strategy. A named lead runs your account, and we review progress with you every quarter. Growth rolls monthly, with one month's notice and no minimum term.

Growth is where your store starts to change, not just stay running. You get everything in the [Essentials retainer](https://thinkcommerce.com/offers/essentials-retainer), plus custom development, a named lead and a priority queue. [Tell us about your store](https://thinkcommerce.com/contact).

## What's included

- Everything in Essentials
- Custom theme sections and features
- Shopify Functions for discount, delivery and payment customisations
- Markets set-up and optimisation for countries you already sell to, such as prices, currencies and domains
- Upkeep of and changes to existing ERP, PIM and 3PL integrations
- Shopify Flow automation
- Klaviyo strategy and new flows
- A quarterly CRO review with a prioritised action list
- A quarterly AI and search readiness check
- A named lead, a priority queue and a standard response within one business day, or within one business hour if checkout or your site is down
- A monthly report and a quarterly business review

## Who Growth is for

Brands that want custom work every month, from a senior team that knows their store.

### On Shopify Plus, or heading there

You want to use Shopify Functions, Markets and Flow properly, not just install another app.

### Selling in several countries

You sell in more than one country. Growth looks after Markets for the countries you already sell to. Opening a new one is our fixed-price [Nordic market launch](https://thinkcommerce.com/offers/fixed-price-projects#nordic-market-launch). We have launched stores in Norway, Sweden and Denmark before. See our [work for Nordic brands](https://thinkcommerce.com/case-studies).

### Integrations to look after

You have an ERP, PIM or 3PL that needs upkeep and changes as you grow.

### Ready for AI search

Every quarter we run an AI and search readiness audit. We check which AI channels your store is eligible for and what is blocking the rest, review product data and listing quality on your key products, and check your policies and knowledge base. You get a prioritised, priced list of fixes. For a deeper review, see our [AI services for Shopify merchants](https://thinkcommerce.com/services/ai).

## What Growth doesn't cover

Growth clients get priority scheduling and 10% off fixed-price projects. The prices below exclude VAT and are before that discount.

| Not included | How we handle it |
| --- | --- |
| New ERP, PIM or 3PL integrations | Fixed-price project, from £5,000 per system. Upkeep then sits in Growth |
| Custom apps | Quoted as a project, or run through the queue on the [Partner retainer](https://thinkcommerce.com/offers/partner-retainer) |
| Migrations | [WooCommerce to Shopify migration](https://thinkcommerce.com/services/woocommerce-to-shopify) at a fixed price, from £8,000. For Magento and other platforms, see [migrations to Shopify](https://thinkcommerce.com/services/shopify-migration) |
| B2B portals | Quoted as a project |
| New Nordic market launch | from £4,000 per market |
| Extra capacity | £750 a day, booked in whole days |

Growth and Partner include Markets work for countries you already sell to, such as prices, currencies and domains. Opening a new country end to end, with local payments, translation, shipping, tax and duties, is our fixed-price [Nordic market launch](https://thinkcommerce.com/offers/fixed-price-projects#nordic-market-launch).

See every [fixed-price project and add-on](https://thinkcommerce.com/offers/fixed-price-projects).

## How it works

You always know who is working on your store and what comes next.

### Onboarding, included

In the first two weeks we audit your store and agree a 90-day plan with you.

### Monthly priorities

In the first week of each month your named lead agrees the priority list with you.

### Quarterly review

Every quarter we review results, your CRO action list and your AI and search readiness.

## Start building with a team that knows Shopify

Want to check Growth is the right fit? We'll look at your store and recommend a tier. Growth costs £2,500 a month, ex VAT, with onboarding included. It rolls monthly, with one month's notice. [Tell us about your store and start with Growth](https://thinkcommerce.com/contact), or [compare all three Shopify retainers](https://thinkcommerce.com/retainers) first.

## Frequently asked questions

### Is there a minimum term?

No. Growth rolls monthly with one month's notice, and onboarding is included.

### Do I need to be on Shopify Plus?

No. Growth works on any Shopify plan, though some features, such as certain Shopify Functions, depend on your plan.

### What if more comes up than fits in a month?

We agree with you whether to move it to next month, quote it as a fixed-price project or move up to Partner. Unused time doesn't roll over.

### How quickly do you respond?

Within one business day for standard requests, and within one business hour if checkout or your site is down. Response times are for acknowledging and starting work, not resolution, Monday to Friday, 09:00 to 17:30 UK time.

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Source: https://thinkcommerce.com/offers/growth-retainer · Last updated: 6 November 2026 · Contact: hello@thinkcommerce.com